Policies & Contact

Mystic Mountain Healing Spa is nestled between the village of Clearwater BC and Wells Gray Provincial Park.

Contact Fay McCracken
1030 Bohill Place
Clearwater, BC
V0E 1N1
cell: 250-674-1122


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Mystic Mountain Healing Spa Policy and Cancellation Policy

We are a small Healing spa; In order to provide you and other clients with excellent customer service and access to appointments, we have a 24-48- hour cancellation policy. Please call 250-674- 3068 or email mysticmountainacres@gmail.com. We really appreciate your business and hope you have a relaxing experience with us.

Mystic Mountain Retreats Payment Policy

  • 100% Required upon registration.
  • Visa, Mastercard, E-transfers.

Your participant agreement schedule will outline the total with taxes.
*** Women that are on our wait list, a 24 hour courtesy hold will be offered.

Mystic Mountain Retreat Cancellation Policies

It is your responsibility to read and understand our cancellation policy before making a reservation.

Naturally, no one books with the intention of canceling, but unexpected things do happen.

If you cancel up to 21 days prior to retreat, a refund will be given, minus $100 for admin on retreats.
If you cancel 20 days or less before your retreat start date, you will forfeit your entire payment.

Exceptions to our policy cannot be made for any reason. We do not offer credit for a guest arriving late or leaving early. You must submit your signed Participant Agreement form within one week of booking whichever comes first.

Should Mystic Mountain Cancel the Retreats

While we have never canceled a retreat to date, if Mystic Mountain must cancel a booked retreat date for any reason, we will refund to you all deposits and payments you have paid.

Mystic Mountain is not responsible for your expenses incurred in preparation for any canceled retreat, such as airline tickets, loss of work, and/or other costs associated with preparing for your trip.

At MYSTIC MOUNTAIN RETREATS we provide a nurturing and safe environment and our Retreats are thoughtfully planned, but no responsibility can be taken for any injuries incurred during the Retreats. Mystic Mountain Retreats and all subsidiaries will incur no responsibility for any injury physical or emotional that you may incur.

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